Support

Email support@yviptv.com with your question. It helps to say which iPhone and iOS version you use, and what you tried. Never send us your playlist link or login.

Where are the channels?

YourView comes with no channels or playlists. To watch, add the M3U link, playlist file or Xtream login you got from your provider: Settings, then Add a source.

A channel doesn't play

Channels come from your provider, so check first whether the channel plays elsewhere, for example in your provider's own app. Many logins allow one connection at a time, so close other apps and devices that use the same login. If a channel plays elsewhere but not in YourView, email us its name and category.

Plans, cancelling and refunds

• To use your plan on another iPhone, open Settings, then Plan, then Restore purchases.
• To cancel the free trial or a subscription, open Settings, then Plan, then Manage subscription. Or in the iPhone's Settings app: tap your name, then Subscriptions.
• Apple handles refunds at reportaproblem.apple.com.